Shipping a car looks simple from the curb. A truck shows up, the driver loads your vehicle, and it disappears down the road. The ease you feel on pickup day is the result of small, deliberate steps taken in the week or two beforehand. Good preparation protects your car, speeds up loading, and avoids last‑minute fees. It also gives your driver confidence that you understand the process, which can translate to better communication throughout the trip.
I have walked more than a hundred vehicle inspections with drivers and owners across Middle Tennessee, from Green Hills townhomes with tricky street parking to tight condo garages in The Gulch. The patterns repeat. The customers who do a handful of specific things before the truck arrives experience fewer surprises and smoother deliveries. If you’re working with Nashville car transport professionals, or comparing Nashville auto shippers, this guide will help you prepare with the same quiet thoroughness that the best operators bring to their work.
What carriers look for during pickup
Think like the driver for a moment. They usually run on a narrow schedule with multiple pickups around Davidson, Williamson, and Rutherford counties before heading for I‑40, I‑24, or I‑65. When they arrive, they need three things: a vehicle that is clean enough to inspect, accessible enough to load, and documented well enough to hand off without confusion.
An inspection is not just a handshake and a glance. The driver notes current cosmetic condition panel by panel, takes photos, and records odometer reading and fuel level. They confirm ground clearance and modifications, check for leaks, and make sure the car starts, steers, and stops. These details become the Bill of Lading, the legal record that travels with your car. Any gaps or disputes at this step can slow the process or lead to headaches later. If you set up your car and your space to make this easy, you help your driver do their best work.
Scheduling with the right expectations
Pickup windows in the Nashville area typically span a day, sometimes two, because the truck’s route runs through live traffic and changing yard times. Downtown event days, Titans or Preds home games, and concert nights at Bridgestone or Ascend can add an hour or more. The more flexibility you provide at scheduling, the better your odds of a timely, low‑stress pickup.
If you’ve chosen open transport, your options tend to be broader and quicker than with enclosed service, which has fewer trucks. If your vehicle sits low, has custom aero, or is a collector’s piece, enclosed or a soft‑strap open carrier with experience in low‑clearance loading makes more sense. Nashville car transportation services vary in how they handle these nuances. A quick call before booking to ask about ground clearance limits, winch availability for inoperable vehicles, and insurance certificates will tell you more than a glossy website.
Target a pickup day when you can be present, or at least reachable by phone with a trusted agent on site. If you live in a part of East Nashville with narrow streets or overhead tree limbs, or in a gated community with strict HOA rules, tell dispatch early. A driver cannot safely take a full 9‑car carrier down certain lanes. Plan for a meeting point in a nearby shopping center lot or a wide side street where the truck can straighten out and load without risk to parked cars.
Clean enough for a fair inspection
Your car does not need to be showroom spotless, but surface dirt hides small scuffs and chips. A straightforward wash makes it faster to agree on current condition. The same goes for the interior. You do not need a full detail, yet clearing out floorboards and seats helps the driver access door sills and take photos without moving your personal items.
Wheels tell stories. A quick wipe reveals curb rash you might have forgotten about and helps separate preexisting marks from transport damage, should anything occur. Photograph the wheels up close yourself, plus the lower edges of the front bumper and side skirts. These are the high‑risk areas for rock nicks on open carriers, especially in spring when there is more gravel on the roads from winter maintenance.
Documentation that prevents friction
Have the basics on hand. The driver needs only the keys and your signature on the Bill of Lading, not your title or registration, but some companies ask to see a copy of registration to verify ownership if the pickup agent is not the owner. If a bank or leasing company holds the title, make sure you have written authorization to ship. If the destination is a dealer or auction, confirm any lot numbers or special intake instructions in writing and forward them to your Nashville vehicle shippers before dispatch.
For military moves, student relocations, or company transfers, the payer and the person present at pickup often differ. Align who approves changes, who receives updates, and who has authority to sign at delivery. Put phone numbers for both pickup and drop‑off contacts in the dispatch notes. When people change phones frequently, a backup number prevents stalled deliveries.
Two sets of photos are better than one
Drivers take photos, but those images primarily protect the carrier. You want your own timestamped record. Use a phone with the date visible in the file info, walk around the car in good light, and capture every side, corner, and a few close‑ups of existing blemishes. Open doors and trunk, shoot the interior, Nashville car shippers the dash with odometer, and the fuel gauge. Pop the hood for one overall engine bay shot, even if you do not know what you are looking at. If the car drips any fluid, photograph the spots on the driveway.
If you store these pictures in a cloud album and share the link with your Nashville car shippers, you have an easy reference if questions arise at delivery. Most claims are resolved quickly when both parties can compare clear images that show the vehicle’s condition at pickup.
Spare the truck, spare yourself: what to remove and what to leave
Loose items shift, rattle, and can damage upholstery or trim. Carriers are not household movers. They are generally not responsible for personal belongings in the vehicle, and some prohibit them entirely. However, many owners want to take advantage of the space. A careful middle ground avoids problems.
Remove anything that is not factory installed and could detach or be stolen. Portable GPS units, dash cams, radar detectors, toll tags, exterior bike racks, detachable roof racks, cargo boxes, loose phone mounts, and aftermarket stereo faceplates all come off. If you have wire‑tied accessories and can’t remove them neatly, at least bundle and secure the cables so they do not snag during loading.
Trunks and cargo areas should be mostly empty. If your shipper allows a small amount of personal goods, keep total weight under 100 pounds, distribute weight low and centered, and avoid fragile items. Do not pack medicine, keys to other vehicles or properties, important documents, or anything with sentimental value. Do not ship firearms, ammunition, perishable food, or aerosols. If your shipment crosses state lines, weigh station issues can arise when trucks exceed axle limits because of owner‑packed items. You do not want your vehicle offloaded at a scale because someone packed a set of dumbbells under the rear hatch.
Leave the following with the car: a complete set of keys including any wheel lock keys, the towing eye hook if your vehicle uses one, and the lock box combination if a dealer or service department will receive the car after hours. If your vehicle has a nonstandard start sequence, such as a hidden battery cutoff or an aftermarket alarm with quirks, tape printed instructions to the steering wheel and text a copy to dispatch.
Fuel, fluids, and the sweet spot for readiness
Most carriers prefer a quarter tank of fuel, maybe up to a third. That range gives enough reserve to move the car on and off the trailer while keeping weight down. A full 20‑gallon tank adds roughly 120 pounds. On a multi‑car load, that extra weight matters. For electric vehicles, aim for 30 to 60 percent charge. Enough to load and unload with margin, not so much that the pack sits full for days. In cold snaps, a bit more charge is prudent since EV range sags with temperature.
Check for leaks the day before pickup. A quarter‑size spot is rarely a problem, but drips that streak or puddle tell the driver to place your car on the lower deck rear or avoid top‑row positions where fluids could drip on other vehicles. If you see coolant or power steering leaks, get them addressed. Carriers can refuse a vehicle that actively leaks, and if they accept it, they may surcharge for cleanup and liability.
Tire pressure matters more than most people think. Soft tires complicate winching, risk bead unseating on steep ramps, and can scuff sidewalls when straps are tensioned. Set pressures to door‑placard specs. If you have aftermarket wheels or stretched tires, tell your Nashville auto shippers beforehand so the driver brings soft straps and avoids metal hooks near rim lips.
How operability changes the plan
Not all cars start and drive. Some are project cars, flood recoveries, or vehicles with intermittent issues. Be candid. A car that cranks but will not fire needs a different plan than a car that runs but has no brakes. Winching requires anchor points and time. A seized drivetrain with locked wheels requires skates or a rollback to stage the load, and that can change the price.
Drivers can often solve minor surprises, but they cannot conjure parts on the curb. If your battery is weak, replace it or put it on a maintainer a day or two before pickup. If you have a manual transmission with a failing clutch, warn the driver so they can plan to winch and avoid burning the disc. If the vehicle sits very low, be ready with planks or ramps to reduce approach angle. The best Nashville car transportation services ask these questions up front and assign the right truck with the right gear. Your answers keep the quote accurate and the day efficient.
The dance of access: where and how the truck will load
Most full‑size carriers want 60 to 80 feet of straight, clear space to load safely, with no low wires or tree branches. That rules out many dense residential streets. Prearrange a suitable spot. Big box store lots in Antioch or Hermitage often work outside peak hours. Office parks in Brentwood and Cool Springs offer wide lanes on weekends. If your HOA restricts commercial vehicles, get a short‑term waiver or plan off‑site. The driver appreciates a pin drop via text that lands them at the exact entrance you want.
If you live in a condo tower with tight garage clearance, do not ask a car hauler to enter. Meet at street level or nearby. For downtown pickups, mind event schedules. A truck cannot linger on Broadway at 4 p.m. when delivery trucks and rideshares clog the curb. An early morning rendezvous can save an hour.
Weather, seasons, and local quirks
Middle Tennessee weather swings. Summer heat bakes interiors and softens tire rubber, which can leave strap impressions if over‑tightened. Winter cold shrinks seals and can make older batteries give up. Spring brings storms that blow grit and small twigs under car covers. Prepare with the season in mind.
If heavy rain is forecast, a basic window seal check beforehand helps. If your trunk or sunroof has known leaks, tape plastic over the seam just for transport, but avoid flapping tarps that could scuff paint. For winter shipments, cycle the wipers and top off washer fluid, especially if the route crosses states where road salt is common. If your car has an automatic parking brake or lane keeping system that wakes up and applies torque, disable those features to prevent movement while strapped.
Nashville’s pollen season adds a yellow film in hours. That’s an argument for a quick wash the day before, not the morning of pickup. Wet pollen turns paste‑like and smears during inspection. Let the car dry fully.
Insurance, valuation, and realistic risk
Reputable carriers carry cargo insurance in the hundreds of thousands per load, with per‑vehicle limits spelled out. Ask for a certificate and confirm the policy is active for the pickup date. Also ask how the deductible works, because some policies push it to the shipper. Your personal auto policy may not cover transport, but if you have collector car insurance, it might include transit riders. Match the declared value to reality. If you have rare wheels or a new wrap, photograph and make note. Cosmetic items like vinyl wraps are typically covered for damage from carrier negligence, but road debris on open transport often falls under assumed risk, not claimable damage. If you need protection from gravel rash or prying eyes, choose enclosed.
Most shipments end without incident. The predictable risks are small chips to the front edge on open carriers, fine scratches from wind‑blown dust, or strap rub on tire sidewalls if underinflated. The outliers include hydraulic leaks from upper deck vehicles, low‑hanging branches scraping roofs during neighborhood loading, and underbody damage from steep driveway transitions. You can reduce each risk with foresight: clean inspection, smart meeting location, proper tire pressure, and realistic choices about the right trailer for your car.
Communication that helps the whole route
Good Nashville car shippers think like dispatchers. They confirm the address, ideal pickup times, vehicle particulars, and points of contact, then relay that to the driver. You can help by responding promptly to calls or texts, especially the day of pickup. If your cell service is spotty at your house, warn them and provide a landline or neighbor’s number. If a gate code changes hourly or requires concierge coordination, send the step‑by‑step via text so the driver has it in writing.
Share any apparent contradictions. For instance, if your quote states the car runs and drives but you learned yesterday that the starter failed, tell them immediately. Routes are tight puzzles. A single inoperable car in the middle of a load changes the math on how and where the driver can load other vehicles. Transparency avoids re‑routing fees and strained relationships.
A short, practical pre‑pickup checklist
- Wash the exterior lightly and clear the interior of loose items, then take timestamped photos of exterior, interior, wheels, odometer, and fuel gauge. Verify a quarter tank of gas or 30 to 60 percent EV charge, set tire pressures to spec, and check for leaks or low hanging components. Remove personal items and aftermarket accessories that detach easily, and provide all keys including any wheel lock key. Confirm meeting location suitable for a large truck, share precise directions and access codes, and plan for a backup contact on site if needed. Gather authorization documents if you are not the owner or if a lienholder requires approval, and text any special start, alarm, or immobilizer instructions.
The Bill of Lading: treat it like a contract, because it is
When the driver arrives, you walk the car together and mark the Bill of Lading. Read it. If you disagree with a noted scratch or dent, pause and look again with the driver. Politely ask for photos, and take your own. Make sure the VIN, mileage, and fuel level are correct. If you have concerns about ground clearance, ask where the vehicle will ride in the stack. Drivers like cooperative owners who care about the details, not adversarial ones who nitpick. The goal is accuracy and shared understanding.
Keep a copy of the signed Bill of Lading. At delivery, the receiving party will repeat the inspection, and differences against the pickup form carry the most weight in any claim. If delivery occurs after dark, ask for well‑lit photos. If something looks wrong, note it on the delivery form before signing. Claims windows are short, often 24 to 72 hours. Clear, prompt documentation serves you better than long emails later.
What changes if you ship a specialty or modified vehicle
Lowered cars, long splitters, air suspension, roof‑mounted tents, high‑end wraps, and oversized tires complicate loading. Provide accurate measurements. Know your lowest point to the ground. Many carriers are comfortable with 4 to 5 inches of clearance, fewer are willing to risk 3 inches without special ramps. Air suspension should be locked in transport mode if available. If your vehicle auto‑lowers at highway speed, that setting should be disabled to prevent conflicts with strap points and clearance inside enclosed trailers.
For track cars with tow hooks, install the hook before pickup. For vehicles with a front lip, remove it if it’s easily detachable. For Jeep or overland builds with wide track and rooftop gear, confirm trailer width and height limits. Standard enclosed trailers often have an 80‑inch or narrower door opening; big tires on a wide stance can become a problem at the last moment. Nashville vehicle shippers experienced with specialty loads will ask these questions up front. If they don’t, volunteer the details.
Timing the last errands
The week of pickup, avoid service appointments that could slip into the pickup window. Dealerships in Cool Springs or Rivergate sometimes keep cars past promised times during recall campaigns. If you must service the vehicle, schedule early and warn the shipper. Avoid topping off fuel the day before. Resist installing new aero parts right before shipping; fresh hardware sometimes loosens on the first highway run. If you need to swap wheels or remove a roof rack, finish that at least a day before to leave time for a quick drive and a re‑torque.
If your tags are expired, tell the shipper. The car rides on a truck and is not driven on public roads in transit, but some loading locations are technically public right‑of‑way. In rare cases law enforcement may ask questions. A simple heads‑up prepares the driver with the proper explanation and documentation.
How to choose between Nashville car transport options
You will find a range of Nashville car transportation services, from local carriers to national brokers with deep dispatch networks. The right choice depends on your timeline, vehicle, and appetite for coordination.
Carriers own the trucks and set their schedules. If you catch one with an empty spot on a route that fits your timing, you can often save on brokerage fees and deal directly with the driver. The downside is limited date flexibility and fewer backup options if plans change. Brokers coordinate among multiple carriers. The best Nashville car shippers in this category know which carriers handle low cars well, which are comfortable navigating urban pickups, and which consistently communicate. Ask simple, telling questions: Who will be the actual carrier? What is their cargo insurance per vehicle? How many pickups before mine? What is the backup plan if the assigned truck has a mechanical issue?
Price should track with risk and service level. A family sedan on open transport along a common route should price predictably. A classic convertible with a new soft top and fresh paint, headed cross‑country during hail season, belongs in enclosed and commands a higher rate. If a quote sounds too good, it probably trades certainty for hope. Solid operators price near the market and explain the variables.
After pickup: stay engaged without hovering
Once your car is on the truck, you will want updates. Reasonable expectations help. Drivers can’t text and drive, and they juggle multiple customers. A morning check‑in and a quick note after each day’s delivery window keep everyone aligned. Trackers help when carriers use them, but they are not universal. Ask for an estimate at the end of each day rather than an exact hour days in advance. Routes flex around weather, traffic, and delivery site constraints.
If your delivery contact is different from your pickup contact, send an introductory text thread with both parties and the driver. Include delivery address, gate codes, and any special notes about low wires, dead ends, or best approach routes. Clear communication at the handoff prevents last‑mile delays that can undo the good work of your careful preparation.
A final word on mindset
Preparing a vehicle for transport rewards calm, incremental work. You do not need a white‑glove ritual. You need a clean car, clear documentation, a safe meeting point, and honest communication about your vehicle’s quirks. Nashville auto shippers and carriers see the same problems repeatedly, and they respect owners who head those problems off before the truck arrives.
Do the small things that support a clean inspection, smooth loading, and straightforward delivery. Your driver will notice. Your car will arrive as expected. And you will join the quiet group of customers who treat Nashville car transport as a professional service to be prepared for, not an ordeal to endure.
Auto Transport's Nashville
Address: 134 Rep. John Lewis Way N, Nashville, TN 37219, United States
Phone: (615) 266 5192